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jawatan kosong di Elite Professions Sdn Bhd

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Jawatan kosong SQL DatabaseMiddleware Expert
Tempat kerja Selangor - Cyberjaya
Tarikh tutup 22 mei 2011

Tugas jawatan:

  • The DBA is responsible for maintaining and implementing database related activities, security and establishes policies & procedures for complex database management against agreed SLAs to ensure database service availability and reliability.
  • Operate effectively with minimal supervision and within a clear accountability framework.
  • Provide DBA specific services to other parts of the organisation such as Service Engineering and other Run & Maintain teams.
  • Respond to all requests for assistance logged through delivery service lines in a timely and efficient manner and according to agreed service levels, standards and procedures.
  • Ensure that any potential problems, such as performance degradation, reliability and security issues are addressed proactively.
  • Participate in ad hoc team meetings to discuss issues facing the team and action plans to address these issues.
  • Perform root-cause analysis as appropriate and/or when specifically requested.
  • Work with other Service Lines (such as Help Desk, STO/Telecomm, Application Support, and external vendors, etc.) to provide service, support, and guidance.
  • Follow formal processes and adhere to the global end-to-end processes (involving Incident Management, Change Management, Problem Management, Situation Management, etc.).
  • Contribute to the development, enhancement, formalization, and implementation of standard technical service delivery processes globally.
  • Monitor problem/query resolution and where necessary ensure appropriate escalation.
  • Knowledge of principles, practices and theories in Database legacy and new technology.
  • Knowledge of organization’s methodology and tools
jawatan kosong di Elite Professions Sdn Bhd

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