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Lots of people think that the job market is flat; that there are no job opportunities, but the truth is there are plenty of job vacancies available. You just need to know how to do a job search for these job vacancies effectively.

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Citigroup, the world's largest financial services organization, serves the financial needs of 8000 multinationals ,local corporations and 6.5 million retail customers in Asia Pacific alone.

We maintain our leadership reputation by top-class talents, diverse product lines, latest technology, excellent customer service orientation and building careers.

Citigroup Sales & Outsourcing Services Sdn Bhd (CSOS) a wholly owned subsidiary of Citigroup. is now embarking on an exciting expansion program and is looking for motivated and committed individuals with good academic results or a professional track record, with strong communication and interpersonal skills. If you are ambitious and able to thrive in a fast-paced environment, JOIN US NOW!


Customer Service Officer (Johor Bahru)
(Johor - Johor Bahru)


  • You are one of the most important customer contact points.
  • You will perform online role which includes taking calls from customers, handling or resolving enquiries through strong product knowledge and accessing information through wide range of systems applications
  • You will also provide effective solutions to customers' issues, including information and advice on product and procedures
  • Your offline role will include conducting investigations and taking ownership to resolve them; as well as providing customers with a complete, timely and effective response or solution


  • Candidate must possess at least a Diploma or Bachelor's Degree in any field. Candidate with banking and finance qualification will be an added advantage
  • Besides excellent interpersonal and communication skills, you need to have strong ability in learning new products and system applications
  • Maturity and a good service orientation plus the ability to work under pressure is a must
  • Meticulous and analytical, you should also possess lots of initiative, drive and pride in getting the job right the first time
  • Ability to work shift hours, on weekends and public holidays is essential
  • Applicants must be willing to work in Johor Bahru.
  • Applicants must be Malaysian citizens or hold relevant residence status.
  • Junior executives specializing in Banking/Financial Services or equivalent preferred
  • 30 Full-Time positions available.
  • Required language(s): English.
We are seeking team players who are self-starters and are able to work in a fast-paced environment. You must also have strong command of English Language.

For more information or to apply, you can write/fax your resume to:

Citigroup Sales & Outsourcing Services (CSOS) Sdn Bhd
Suite 23-07 & 08 Level 23, City Square Office,
Tower, 106-108 Jalan Wong Ah Fook,
Johor Bahru,
Johor 80000.

Fax: 60-7-2685049
or visit www.jobstreet.com/my/csos.htm

We provide attractive remuneration for successful candidates.

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